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"terrible will never go back"

About: The Tunbridge Wells Hospital

As a qualified nurse i was shocked at the lack of care, communication , empathy and professionalism in this modern hospital . It was like going back in time where the domestic staff now seemed to be nurses . Neglected to answer alarm calls form elderly vunerable acute patients . Very sad to see . Communication terrible between both staff patients and relatives . No one seemed to know what was going on . Sad to see the national health service has come to this . I hope never to return.

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Responses

Response from The Tunbridge Wells Hospital 7 years ago
The Tunbridge Wells Hospital
Submitted on 12/04/2017 at 17:56
Published on nhs.uk on 13/04/2017 at 04:09


Thank you for taking the time to write about your recent experience at Tunbridge Wells Hospital. We were saddened to read your comments and would like the opportunity to investigate your concerns. If you would like us to take this further, please email the PALS team on mtw-tr.palsoffice@nhs.net with further details. With kind regards, the PALS team

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