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"Cataract removal 21/03/2017"

About: Moorfields Eye Hospital (City Road Campus) / Ophthalmology

I came for day surgery to remove a cataract earlier this week.

I was so impressed by the efficiency of all on McKellar Ward and also the Operating Theatres.

Patient dignity appears to be at the forefront and that is exactly what is needed.

Everybody introduced themselves and all parts of procedures were carefully explained.

The ward "delivered" me to the theatres where I was made comfortable by a technician.

The anaesthetists arranged some sedation (that I had requested and was immediately agreed) and also anaesthesia of the eye. Given that this is not especially pleasant, they explained carefully and ensured that I was comfortable.

The surgeon again explained everything and put me at ease.

Fortunately, everything went smoothly and I was then delivered to the recovery area for a short while - again great treatment - and then back to the ward.

Everything for aftercare was carefully explained and I was discharged in due course.

Bearing in mind that I was feeling quite anxious about the whole procedure, I feel that everyone concerned made it a more bearable experience.

So far, all is going well.

Thank you to the whole team !!

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Responses

Response from Moorfields Eye Hospital (City Road Campus) 7 years ago
Moorfields Eye Hospital (City Road Campus)
Submitted on 27/03/2017 at 16:35
Published on nhs.uk at 16:31


Thank you for posting such a positive comment. I have passed your comments on to the Mackellar Ward and operating theatre staff who I know will be encouraged by them, especially as you highlight the personalised care and information provided. These are things that they strive to get right and will appreciate that this is being recognised. Thanks again and I hope your recovery goes well.

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