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"Fairly decent but long wait"

About: Marie Stopes International Brixton Centre

I had my appointment for 10:15am, checked in at the reception and was told to go down in the waiting room

An hour 30 minutes later I was called by a nurse, they took a simple finger blood test to check my iron levels and to see if I had at least one positive blood cell

Then I had my ultrasound done. They talked me through a few things. I answered an 8 question form then I went back to the waiting room to wait to be seen by a 2nd nurse.

30 minutes after the 2nd nurse called me, ran me through everything and I signed a consent form and went back to the waiting room. 20 minutes later a person came to take me to the pre op waiting room. Was there a while can't remember how long but I was seen by another nurse who got me to prepare for the operation

The staff in general were extremely lovely however I was in the clinic a total of 5 hours which definitely was a long wait but in general I had a decent experience hopefully never to return.

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Responses

Response from Marie Stopes International Brixton Centre 6 years ago
Marie Stopes International Brixton Centre
Submitted on 27/04/2018 at 11:35
Published on nhs.uk at 13:06


I am sorry this was not responded to at the time of your visit but unfortunately, we did not have access to this site at that time.

Whilst I cannot change your experience I can assure you that we have made many improvements and our teams at MSI are committed to providing the highest quality care. We do appreciate and thank you for taking the time to post your feedback.

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