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"Excellent professionalism"

About: Thomas Linacre Outpatient Centre

I was referred here by my doctor to see a consultant regarding a lump I had discovered in my breast, Friday 17th Feb 11.15 am, I was absolutely petrified , upon arrival I went the main desk and asked where suite 3 was the person they was lovely and pointed me in the right direction, I arrived at suite 3 and again was greeted with a smile and was seen to quite quickly, I was weighed and measured and then was sent downstairs for a scan , scan went well nothing untoward, great, everything was done efficiently, professionally and was organised, all the nurses and doctors were brilliant and made me feel at ease, the place was spotless, I had a really nice experience here which help me feel more comfortable, such a great team .

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 7 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 20/02/2017 at 11:17
Published on Care Opinion at 11:49


Thank you for sharing your experience through the Patient Opinion website. It will be a pleasure to share your most positive comments with the Division of Surgery so they can make the staff aware of it.

Kind regards

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