"A and E"

My friend has suffered with mental health for some time but been badly let down by the NHS GPs ect many times.

111 recommended visiting Derby walk in centre one night.

He was given 2 diazepam and told to see GP.Finaly got appointment to see GP few days later.

He sent a referral to see a psychiatrist but told it takes 4-6 weeks.

No meds.So he didn't last that long.

Rang 111 a few days following this.

111 sent the police, 2 cars 4 police.

despite there being no violence. Police where ok and sent for ambulance which came 4 hours later.He arrived at a&e at 5:30am and was given another diazepam.A nurse asked a few questions for assessment whilst he was high on the medication then discharged him at 9am!!

This was not a mental health nurse who assessed him may I add.

But clearly a standard nurse who could not be bothered.

He went away and returned half an hour later pleading for help.

The receptionist took some pitty and had a word with the nurse whom discharged him.

The nurse and receptionist went into a room to speak.

The receptionist returned to say you just need to go home and go to your GP and get sorted in the community.

This is disgusting treatment for mental health.

We where informed later by our GP that a and e was not a good place to address mental health.!!!!

So where is then????

We didn't know and clearly the NHS didn't either. What a poor society I am sad to say.I don't wish to complain as it gets you nowhere and is pointless.

Just wanted to alert others.