"doctor's attitude in outpatients"

I had an appointment due to military injuries, being a war veteran has its issues and problems.

My appointment was with the Out patients Department.

On entering the doctor's office I was met with a limp out stretched arm while he was reading probably, my documents. I wanted to say do I kiss it or try to shake it, I felt he was ignorant rude and full of himself.

I sat down to be questioned as why I was there. The lovely nurse passed over some documents and he threw them back stating he did not want them and threw them back telling her that next time they would be on the floor. I felt sorry for her, the only reason why I did not say something was if this doctor was going to inject my spine I would rather just ignore the man.

I wish to make a complaint about this. I told the nurse about what I am going to do and other nurses said he is not the only one. The staff have enough to cope with, patients stress and their consideration for patients!