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Usually Great however not this time

Story from nhs.uk

"Usually Great however not this time"

About: Sunderland Royal Hospital / Pain Management

My usual pain dr was not there so had to see another dr whom I felt was more interested in saving the NHS money. All options previously discussed were dismissed and I was told there were no more options for me. Very strange as there's around another hundred medications and treatments that have not been tried, maybe not all suitable but still I know from years of this service it's trial and error. Will not be seeing the doctor again. Such a shame as the other staff are a lovely team

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Responses

Response from Sunderland Royal Hospital 7 years ago
Sunderland Royal Hospital

Submitted on 14/12/2016 at 13:29
Published on nhs.uk on 15/12/2016 at 01:31

We are very concerned to hear about your experience, and that it was not of the standard we would expect for our patients. The hospital Help and Advice Service exists so that we can speak with you personally and that any issues you raise can be investigated. I would be grateful if you could get in touch through the details below so we can investigate.

Email: Helpandadviceservice@chsft.nhs.uk

Telephone: 0191 569 9855 or Freephone 08005876513

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