I have had needed to visit the Eye Clinic on several occasions this year, the last in October. It has mostly been a very straightforward, efficient process with one exception.
Why do nurses come in and out of the consulting room during my consultation with the doctor?, this happened three times on the last visit during my few minutes in there. My privacy, dignity and patient confidentiality are all breached.
On a Health and Safety issue, nurses, doctors and support staff constantly walk about with trays of tea in mugs, in fact I saw more time spent moving tea about and groups of staff gossiping than I saw spent on dealing with patients.
The inefficiency is staggering, no wonder the NHS is short of cash.
"Tea time in the Eye Clinic"
About: The Queen Elizabeth Hospital, King's Lynn, NHS Foundation Trust The Queen Elizabeth Hospital, King's Lynn, NHS Foundation Trust King's Lynn PE30 4ET
Posted via nhs.uk
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