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"Feeling very unsafe"

About: St Mary's Hospital (HQ) / Trauma and orthopaedics

My son was recently admitted to the Major Trauma Ward following an assault which has left him scared for life. I couldn't fault the care, the nurses were all lovely and the care was amazing.

However my son complained to me that he felt very unsafe. He told me that one night he was aware of a gang of boys who forced themselves on to the ward because all the doors on the ward were broken, he overheard the staff complaining that the doors were broken since 2014 but the hospital had still not fixed them. He was terrified the gang of boys had found him and were returning to attack him again. I couldn't sleep at night knowing my son was left exposed. I understand the nurses are not there to fix the doors, but it is really scary to think what may happen to other patients if the doors are broken. I feel sorry for the nurses to have to work in such a dangerous environment

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Responses

Response from St Mary's Hospital (HQ) 7 years ago
St Mary's Hospital (HQ)
Submitted on 01/12/2016 at 14:01
Published on nhs.uk on 03/12/2016 at 01:32


Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise for your son’s experience at the Major Trauma Ward in St Mary’s Hospital. Patient Advice and Liaison Service (PALS) would like to be able to look into this matter on your behalf.

We would like to encourage you to contact PALS on either 0203 313 0088 or email pals@imperial.nhs.uk

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