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"Care and professionalism"

About: Glenfield Hospital / Breast surgery

(as the patient),

Fantastic service at the breast clinic last week. Very nervous as had found a lump and had been referred as a two week wait.

Exceptionally speedy service - I was in and out within 90 minutes having seen a consultant, been examined, had an ultrasound, and then another review by the consultant to go through the results.

The team were great - every single person introduced themselves by name and role. The department have even thought about the design of the hospital gown - kimono style so that you're not completely exposed during scans

I was left very reassured, not only by the results, but by the care and professionalism shown by the staff.

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Responses

Response from Glenfield Hospital 7 years ago
Glenfield Hospital
Submitted on 19/12/2016 at 16:00
Published on nhs.uk on 20/12/2016 at 01:30


Dear reviewer, thank you for taking the time to review the Breast Care Clinic at Glenfield Hospital and we are delighted that you were seen so promptly and that you received the very highest level of care and professionalism.

Great to also hear that you received your results so quickly as well and all was fully explained.

Your comments will be forwarded to the teams involved in your care.

Best wishes, Communications Team, Leicester's Hospitals.

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