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Unreceptive to criticism

Posted By zosia

"Unreceptive to criticism"

About: Avenue House / Recovery Team (East)

(as a carer),

The experience of engaging with this place actually did more harm than good. They are totally unreceptive to criticism. I was fortunate enough to have a consultant psychiarist neighbour who advised me about meds so that I could inform the doctor at Avenue House!

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Responses

Response from Melissa Bullen, Sector Manager, West London NHS Trust 7 years ago
Melissa Bullen
Sector Manager,
West London NHS Trust

Submitted on 19/01/2017 at 13:09
Published on Care Opinion at 13:49

Thank you for your story. I am always keen to hear feed back from both the team members, service users and carers. I am sorry if you feel that we have been unreceptive to criticism. I would be interested to hear more as to what criticism you made which you do not feel was listened to?

I take an comments about the service and always consider whether these result in changes in service. Please let me know further details to enable me to look into this further.

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