I`ve just waited in a queue for 10 mins on the phone to be told that they were unable to book me an appointment as the information they had received from the GP did not specify which department I needed an appointment in.
This was not due to the person I was speaking to as she was very helpful, and she had to phone me back. My GP could have sent the proper information.
"My GP didn't send the referral information"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by doly (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Susan Pearce