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Care Opinion

The Centre for Integrative Care saved my life

Posted By Saved94857

"The Centre for Integrative Care saved my life"

About: Centre for Integrative Care (formerly Glasgow Homeopathic Hospital)

(as the patient),

My stays there as an inpatient have been invaluable to me. Saving my life and giving me hope living with chronic illness. The level of care is excellent, and provides me with respite as someone struggling with illness and living alone. After years of desperation, looking to different departments of the NHS to help me I had given up hope. Had previously suffered years of being given inappropriate treatments and looked at as a bunch of symptoms not a unique individual.

My stays at the CIC have provided me with a level of care that is insurpassable. I have been given tools to manage my illness which have given me hope. I have been treated as the unique individual that I am with my physical and emotional issues and needs being attended to and nurtured by all the staff the ward.

This experience of 5 day stays at the ward could not possible be replaced by outpatient appointments. The current proposal to close this ward is just wrong.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 13/11/2016 at 21:51
Published on Care Opinion on 14/11/2016 at 13:58

Dear 94857

Thank you for taking the time to post on Patient Opinion. I am pleased to read that the level of care you have received at the Centre for Integrative Care has made such a difference to you. I will ensure that your feedback is shared with the service. They will be delighted to hear your kind words.

In terms of the proposal that you mention, more information can be found at www.nhsggc.org.uk/get-in-touch-get-involved/inform-engage-and-consult/centre-for-integrative-care-moving-to-ambulatory-care/.

Best wishes
Lisa

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