It is hard to know where to start.
Staff were without doubt overworked and delays were a little longer than they shoul have been.
However, the staff can't be praised highly enough.The member of staff in a&e reception was polite and efficient, a standard repeated throughout my visit.
The staff are exceptionally good at all aspects of their jobs leaving my customer care expectations fully satisfied.
When I was admitted, the superb standards continued. I had an individual room with en-suite facilities.
Top grade management was reflected in standards from top to bottom.
Cleanliness is a top priority.
I would be very proud of all the staff.
Thanks to all
"EXCELLENT CARE"
About: The Tunbridge Wells Hospital / A&E and trauma unit The Tunbridge Wells Hospital A&E and trauma unit Tunbridge Wells TN2 4QJ
Posted via nhs.uk
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