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Virtual Colonoscopy.

Story from nhs.uk

"Virtual Colonoscopy."

About: Good Hope Hospital

I visited the Hospital this morning for a Virtual Colonoscopy and the attention I had from all the Nurses was absolutely brilliant in every way, overwhelming so much so at one point I forgot what I was there for! All went well and the coffee and biscuits at the end was the icing on the cake. They really are a great bunch, and thank you so much xxxxx stars

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 22/12/2016 at 17:14
Published on Care Opinion at 17:25

Dear Western Shipway

Thank you so much for your kind comments regarding your patient experience at The Radiology Department at Good Hope Hospital. I'm so pleased to read that you feel you were treated brilliantly in every way and was well cared for by the nursing staff.

I will be thrilled to ensure that your kind comments are highlighted to the Radiology Clinical Director and the Radiology Group Manager who will be so pleased to read your feedback and ensure that it is communicated to all of their team who work very hard to provide a positive patient experience.

I hope my actions are acceptable and once again thank you for taking the time to provide your comments, it is most appreciated and very important to us.

Kind regards

Marie Helebert

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