I rung to change my sons appointment and the member of staff did not change it on the system. We turned up at 10.30am to be told his appointment was 11.30am and there was a 30-60 min delay. This booking error meant I had to take a days annual leave when it should have only taken a few hours if that.
What is wrong with the booking office?
"Booking error"
About: Royal Manchester Children's Hospital Royal Manchester Children's Hospital Manchester M13 9WL
Posted via nhs.uk
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