"visiting out of hours"

My daughter suffered a subarachnoid haemorrhage and was taken to Sahara B ward at Queens Hospital Romford. It was a terrifying experience both for her and for us as a family and we were correspondingly deeply grateful for the professionalism and expertise of the staff on that high-dependency ward. We knew she was in good hands but emotionally we needed to be with her and I think she felt the same. It was hard for me to be there during the day as I have caring responsibilities for my 92 year old mother with dementia. I was so glad to be welcomed by the Sahara B staff to come late at night, out of official visiting hours, and sit quietly with my daughter. It kept me going through that period of acute anxiety and helped her to settle through the long night. She's at home now, making a wonderful recovery. The staff were also very helpful & informative when I rang in during the day and never made me feel I was a nuisance. I'd like to thank them for their understanding attitudes as well as their professional skills.