I attended the vale of leven hospital for a planned appointment. I was told off by a member of the nursing team for being early for my appointment (I was only 25 minutes early).
The attitude of the member of staff was not nice and said this with a raised voice while others were sitting. This is the second time this has happened.
I left this department feeling I want to not attend future clinics. It seems obvious that they have no consideration that patients need to come by public transport and may be early.
"Poor welcome from nursing staff at ENT"
About: Vale of Leven General Hospital / Ear, Nose & Throat Vale of Leven General Hospital Ear, Nose & Throat G83 0UA
Posted by waterloo (as ),
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See more responses from Jacki Smart
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