"Paramedics were wonderful, very kind and caring. The 111 operators need to be trained to be more empathetic"

About: Poole General Hospital / Accident and emergency South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust / NHS 111

Who has Care Opinion told about this story?

• Plymouth University adult nursing BSc (9-2015-p)

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• Plymouth University, Faculty of Health and Human Sciences

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• South Western Ambulance Service NHS Foundation Trust

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