What I liked
Me and my son attended walk in am sorry but this service is very poor waiting times can be lengthy probably same as A&E staff were friendly however some staff were just doing their job .
What could be improved
I think waiting times were too long maybe more walkin staffing so patients are not waiting long plus i felt staff were very abrupt . We felt like it was a case of lets get you in and out as i have more people waiting and thats wrong very wrong as i work for the NHS and would never rush my patients out the door so i strongly believe this needs addressed.
Anything else?
Maybe the staff need to be a bit more focused on the NHS policies and procedures the treatment we recieved was excellent i might add however the attitude of some staff wasnt that good am sorry to say this but this is my professional opinion
"Not good communication especially over the..."
Posted via nhs.uk
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