I visited the Eye Hospital Outpatients Dept with my mother who has dementia.
The clinician that we saw was not very welcoming and did not introduce themself.
They did not appear patient or understanding of an elderly person with dementia and were quite brusque in their manner, especially when asking her to carry out instructions.
The dementia causes my mother to become easily confused and upset in circumstances where she doesn't understand what is happening.
A little kindness and a lot more simpler explanation of what was happening or going to happen would have made the visit a lot less stressful.
"Elderly & Dementia Care"
About: John Radcliffe Hospital John Radcliffe Hospital Oxford OX3 9DU
Posted via nhs.uk
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