After calling NHS111, a paramedic arrived and I was swiftly blue-lighted to UCH by a wonderful team of paramedics. I can't fault any of the staff in A&E, the doctors were attentive, the nurses were wonderful, even the porters were great. One thing of note was that there was a really loud 'alarm' constantly going off, and nobody seemed to be able to stop it. I couldn't bear it for the short time I was there, so I don't know how the staff coped with it all day!
AMU (T1) was a totally different story. There were overworked nurses trying to deal with some very ill patients, especially during the night. Lack of communication between staff resulted in a lack of medication or late medication. This was my second visit to this ward, and compared to the last time, (which was disastrous) this visit wasn't too bad.
Many thanks to Dr. Gaston, Ilona and Tom, not forgetting Michael from the pharmacy. Please pass very special thanks to Buki (sp? Bookie? ) who kept me sane during difficult times.
"Hospital admission"
About: London Ambulance Service NHS Trust London Ambulance Service NHS Trust London SE1 8SD University College Hospital / Accident and emergency University College Hospital Accident and emergency London NW1 2BU
Posted by Spiro Bene (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from University College Hospital