I've been unfortunate enough to come to the phlebotomy department on several occasions for blood tests. Without exception there has has been a wait of over an hour, sometimes two. Every seat in the waiting area is taken, with patients routinely standing against walls and sitting on floors.
On the last occasion when I was finally seen, the nurse didn't apologise for the wait, and had propped open a door with an full sharps bin.
I find it hard to believe how these huge delays are just accepted by the hospital, with no sign of any attempt to improve them.
"Avoid the phlebotomy department - 2hr wait!"
About: Queen Elizabeth Hospital (London) Queen Elizabeth Hospital (London) London SE18 4QH
Posted via nhs.uk
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