Everything that the service should be. I had been struggling to breath for about 24 hours. I eventually told my husband he could phone 111. 30 mins later Claire arrived and from the moment she walk in the room I felt better as she was reassuring and compassionate. She did my observations and gave me a nebuliser. She recontacted 111 so I could go to see a Doctor. My husband took me to the out of hours Doctor at the Lister where my excellent care continued.
The only thing that could be improved were the signs at the Lister.
"Amazing care from 111"
About: East Of England Ambulance Service NHS Trust / NHS 111 East Of England Ambulance Service NHS Trust NHS 111 Norwich NR6 5NA
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