It is a pity that the department still uses paper scrips; and I guess the same for all other departments. Departments should have access to current stock held in the pharmacy and the scrip should be electronically sent from the department to the pharmacy. The current paper based system appears cumbersome and time and resource intensive. In addition, if the pharmacy does not stock an item, the duty pharmacist has to get hold of the doctor, who, if unavailable has to then get hold of the pharmacist to be told that the scrip cannot be fulfilled. Whilst this is happening, the patient has to wait; in my case 45+ minutes. It appears that the system then has the doctor contact the patient’s GP to get the GP to raise a scrip; this is done electronically but still relies upon someone sending the information to the GP.
Requires improvement I suggest.
"Department and pharmacy communication"
About: Queen Alexandra Hospital Queen Alexandra Hospital Portsmouth PO6 3LY
Posted via nhs.uk
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