II am writing this on behalf of my mother who has dementia and cant speak for herself. She put on to this ward because she had been given insulin by mistake in the care home. Don't get me wrong the doctors and consultant were very good and told me exactly what was happening. But apart from that I would say the reception are the not the best I was told she would be going home at tea time and the receptionist had forgotten to book the ambulance to get her back to the care home and I didn't get back till nearly 11 pm. I asked the question if she could stay overnight but said they needed the bed.
"Emergency Care Unit Stay"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted via nhs.uk
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