The lady doctor we saw was very friendly and relaxed, whilst being business like and straight forward at the same time. We were in and out agin in 1 hour. The only complaint I would have is that when I called the hospital reception to ask how we go about seeing an out of hours doctor, the person said to call 111. I had ready done that and not been answered after 45 minutes. She said that's the only option, and put the phone down. I tried 111 2 more times and we ended up becoming a statistic on the lift of people taking up the time of vital staff in A&E.
"Child suffering acute ear infection"
About: Worcestershire Royal Hospital Worcestershire Royal Hospital Worcester WR5 1DD
Posted via nhs.uk
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