"Labour ward staff are fantastic"

I went into hospital for induction 12days overdue on a Monday morning in July ! As it happened I was contracting, dilating and the midwife broke my waters around 2 hours after I arrived which I was so happy about! I was moved up to labour ward and honestly all the staff I met were brilliant to me and my partner the whole labour (16hours). My midwife was accompanied by a student midwife, which at first I was a little unsure about, but the student was brilliant and so lovely getting me through each contraction. I had 2 epidurals during my labour which neither of them worked. I asked for more pain relief and wasn't given any, luckily has and air got me through it. My baby was born just before midnight and a few hours after we were moved into the transitional care unit for observation as both baby and I had high temperatures and blood pressure. I felt very alone on this ward, as a new mum I had no idea really how to care for my baby. I was exhausted trying to breastfeed baby, but was struggling to get baby to latch. Everytime I asked one of the midwives for help I felt like I was an inconvenience to them. I wasn't even told I had to or how burp my baby. On my second nights stay on that ward I pressed my buzzer and it took 3 times to get the attention of the staff in the early hours as I couldn't settle my baby, and the response I got was "you need to learn yourself, we don't come home with you" which really upset me. And also the food that I had during my stay was all awful. My sheets were never changed during my whole stay, and by the 3rd day were filthy. All in all I loved labour ward and all the staff on that ward, but the transitional care unit didn't make me feel comfortable at all. Hopefully my next baby I will be in and hour and not have to stay on the ward for after care!