Waited patiently for over three hours with 13 year old who had hurt himself. Nurse eventually arrived after quite some time and said 'Oh, I thought someone had taken you to x-ray'. Following the x-ray the same nurse failed to inform me that the x-ray had shown no damage. I had to ask when I saw her administering a band aid plaster to the wound. Totally unsatisfactory. Communication with parents is crucial.
"Communication"
About: Royal United Hospital Royal United Hospital Bath BA1 3NG
Posted via nhs.uk
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