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Paramedics and A and E Major Ward

Story from nhs.uk

"Paramedics and A and E Major Ward"

About: Royal Bournemouth General Hospital

Friday 9th May/ Saturday 10th May. I had some wine with my meal (3 glasses) which reacted badly to my medication and illness. I collapsed, vomited, unconcious etc. My friends called the paramedics who were amazing, I never saw them unfortunately, but my friends recount told me just how professional and respectful they were. The doctor on the ward was a lovely woman and all the staff were so professional and friendly and kind. There was a warmth to the ward which could only be created by the wonderful staff there. I felt I was very well looked after and safe.

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Responses

Response from Sue Mellor, Patient Experience Lead, The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust 10 years ago
Sue Mellor
Patient Experience Lead,
The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Submitted on 14/05/2014 at 13:23
Published on Care Opinion at 15:31

Dear Nicola

Thank you for letting us know that you had a very positive experience in A and E Majors. This is very encouraging to hear and we are grateful you took the time to write. I will ensure your comments regarding the doctor and professional, friends and kind staff are passed on to A and E.

Kind regards

Sue Mellor

Head of Patient Experience

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