Attended A&E on Sunday evening with a young child and after nearly five hours waiting in a department that had only two other people in the whole time we were there , the wait seemed unreasonable. Staff update on what was happening was very poor, even if someone could manage to come into the waiting room once every hour to let people know what is happening it would be better. There appears to be no concept of the difficulty of keeping an injured child up until after ten pm when you have arrived at half past five. If this unit is busy and that is the reason people have to wait then it can be understood, but at the moment the impression given to the public is that it is a quiet unit with very poor management of patient traffic.
"Ghost town"
About: Friarage Hospital Site Friarage Hospital Site Northallerton DL6 1JG
Posted via nhs.uk
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