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"Worst hospital with 2 star ratings on google"

About: Tameside General Hospital

Never recommend this hospital to even worst enemy. I have had Pneumonia for one year gp sent me referral to be seen by Tameside I i wanted my referral to go to

Manchester hospital but gp said it’s not up to him it’s the booking office decide that. I got referral to see respiratory specialist he said I need endoscopy and biopsy and mri with pet scan . My pet scan is at Manchester hospital as Tameside don’t have this machine and my biopsy and endoscopy is at Tameside I got the endoscopy and biopsy done hear at Tameside and this doctor at Tameside Had done this after this surgery I have got savere pain in both lungs and I called respiratory secretary told her about this pain she said she spoken to consultant he said I should go to Tameside A:E when I attend there they have special doctors for respiratory they can come to see me but I need to go to hospital so I attended the A:E at Tameside told them the problem also told the receptionist I have pet scan at 4 we came to hospital at 1pm it was now 2.35 we just got triaged now at 237 we told the receptionist we have pet scan at Manchester hospital we will miss it if they don’t see us urgently the receptionist at a:e said you have to sit like others and wait. So we waited until 330 and couldn’t wait anymore we would have missed the scan . I would like to say this hospital has no level of understanding between patient and it’s the worst ever hospital attended .

The hospital secretary at respiratory was worst ever secretary if she had spoken to doctors we were under they should have seen us because he had done the surgery .

I rang the hospital spoken to Secetery told her I want my care changed to Manchester hospital I’m not happy she kept insisting to close my file from Tameside I told her I need to speak to gp to get it changed she kept saying do you want me to close the file hear how rude of her. If I not spoken to gp to have it changed what gives secatery the right to have my file closed if I said no she can’t close it. Very bad experience very bad hospital and it’s handing of patients. Phenomia is not just cough or something it’s very dangerous but to this hospital it’s a little pat on back .

Worst ever hospital rude ae staff rude specialist secaterys

Will speak to gp to have it moved to Manchester hospital

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Responses

Response from Sue Rothwell, Assistant Chief Nurse, Corporate Nursing and Integrated Governance, Tameside and Glossop Integrated Care NHS Foundation Trust last week
Sue Rothwell
Assistant Chief Nurse, Corporate Nursing and Integrated Governance,
Tameside and Glossop Integrated Care NHS Foundation Trust
Submitted on 21/05/2024 at 15:41
Published on Care Opinion at 15:41


I was very sorry to read about your experience when you attended Tameside Hospital and the manner in which your visit was handled. The experience and behaviours you have described fall below the standards that we aim to provide.

Though the experience you have shared was not positive, I would like to thank you for raising your concerns. As an organisation we use all patient feedback to support learning and for continuous improvement.

If you would like further assistance in relation to your experience or sharing your concerns, our PALS and Complaints Team can be contacted on 0161 922 4466 or palsandcomplaints@tgh.nhs.uk and a member of the team will be able to support you in looking into this matter for you.

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