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"Compassionate and helpful "

About: The Royal Marsden Hospital (Surrey)

I attended for annual breast screening. I didn't notice the change of venue to the new building which is a fair walk and I am disabled. A lovely volunteer who was on the door offered me a wheelchair ride I am a hefty person but he assured me it would be fine. I am so grateful for his compassion and making me feel at ease. When I had my screening as always the staff are lovely, I was supported completely during the mammogram and they arranged a ride back to the old main entrance which was near my car. In reality I could not have managed but I am a stubborn old bird and would have tried probably to my detriment. Thank you for your compassion and the super helpful and friendly volunteer.

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