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"My experience to date has been second to none"

About: Antrim Area Hospital / Breast Care

(as a service user),

I went for a routine mammogram and was called back for further tests at the Specialist breast clinic, one week later. The breast specialist nurse explained that a small suspicious lump had been found and that I could possibly need an ultrasound, a biopsy and another mammogram, or all three.

I felt when I was given all the tests that same day I did have cancer, so when the nurse told me at the end of all the tests that I would get an appointment to see the Consultant I broke down. She was very sympathetic as I was on my own.

The following week, I was not surprised when I saw the Consultant and he confirmed the diagnosis, that I had breast cancer. He also informed me that he would be taking a few samples of the lymph glands as a precaution. A week later I had an MRI scan, which confirmed that the cancer was only in the one place.

The following week I had a pre assessment apt. and two days later I had a date for my operation the same week, as there was a cancellation. I was delighted how quickly things were moving as I just wanted the operation to be over.

Everything went well although it took me a long time to recover because of the morphine in my system. I had to stay overnight, which I was told might happen.

Throughout all the procedures, I was treated very kindly and with respect by the Consultants and all the nurses.

When I went in for my operation, the staff on the ward were also very attentive.

My experience to date has been second to none.

I was well informed from the beginning what would happen, and everything explained. I have nothing but admiration for all the staff I encountered.

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Responses

Response from Bernie Irvine, Ward C3 Manager, Surgery, NHSCT last week
Bernie Irvine
Ward C3 Manager, Surgery,
NHSCT
Submitted on 20/05/2024 at 16:08
Published on Care Opinion at 16:08


Hello lacertagq57, my name is Bernie Irvine and I am the Lead Nurse for Surgery and Breast care.

Thank you so much for your kind words about your experience at the Breast clinic and in the ward. I will ensure that all the staff hear about your praise of the service.

I am very glad that everything was explained well to you as good communication is so important.

My best wishes for your continued recovery and thank you once again.

Bernie Irvine.

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