I went to the patient participation group meeting on fifth May and was pleasantly surprised by how open the practice is to patient feedback. Helped break down an Us v Them Atmosphere that other communication channels had created. It was informative to understand the limitations that the practice have to comply with and which limit their ability to communicate as freely as they want with patients. Very worthwhile use of my time.
"They do listen"
About: Forest Hill Group Practice Forest Hill Group Practice Honor Oak, Dulwich SE22 0SQ
Posted via nhs.uk
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