took my partner to A&E due to pain in her abdomen, a quick scan showed gallstones, spoke to 1 doctor who prescribed some antibiotics and paracetamol, 2nd doctor came in and suggested some antibiotics which we explained this has already been given, 3rd doctor arrived and suggested some antibiotics again explained this has been done, partner was sent home in the morning with suggestions that this may need to be operated on and that she would be called in a few days, Partner got a call on the tuesday and was asked if she had everything prepared for her surgery on Friday even though she had not been told about a surgery date... after explaining this it was set up for my partner to come to the hospital on Thursday to speak to the surgeon at 10:20.. partner got to the hospital at 10:00 and waited until 11:15 to be told that they had no idea why she was there nor do they know what surgeon she would need to speak to.. after partner told them who she spoke to on the phone they went off to speak to them and then came back to my partner to say they would still need to speak to the surgeon however the surgeon was not available that day. this isnt the first time visiting this hospital where is it abundantly clear that communication between staff and department is null and void... its an absolute shambles! and to be honest neither me nor my partner are happy with anyone in James Paget performing an operation let a lone opening a can of beans.. the last year we have visited this hospital due to pregnancy and each time we are stunned by how unorganised the departments are..
"most unorganised hospital ever!!!"
About: James Paget University Hospital James Paget University Hospital Great Yarmouth NR31 6LA
Posted via nhs.uk
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