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Care Opinion

Very efficient assistants

Posted By FannyP

"Very efficient assistants"

About: Annandale and Eskdale

(as a service user),

Having never needed to use the services in have certainly made up for it of late.

I have been started on Warfarin and needed initially to see the CTAC assistant twice a week, then once a week and now once every two weeks. I have found the service to be very efficient.

No delays normally, very efficient assistants with no difficulty taking bloods. (unlike in hospitals I have been). 

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Responses

Response from Jamie Cottrell, Patient Experience Officer, Patient Services, NHS Dumfries and Galloway last week
Jamie Cottrell
Patient Experience Officer, Patient Services,
NHS Dumfries and Galloway

Submitted on 20/05/2024 at 14:57
Published on Care Opinion at 14:57

picture of Jamie Cottrell

Dear FannyP,

Thank you for taking the time to share your positive feedback with us following your ongoing experience with the CTAC service. I was pleased to read that you have continued to receive positive and efficient care experiences when attending appointments with the CTAC service

I will ensure to share this feedback with the staff concerned as I know they will appreciate your kind words.

Kind regards

Jamie

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