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Great practice when you can an appointment!

Story from nhs.uk

"Great practice when you can an appointment!"

About: The Pinn Medical Centre

Patchs is a very useful tool for booking appointments, when you get through on to the portal. The doctors are always very good and helpful within the surgery, I’ve not had a bad experience.

My most recent appointment was given on the day, they tried to call me and sent a text to notify me of the appointment. I was working so missed it and was late, I called the receptionist and told them I was in my way. I was told if the doctor was still free they may see me. Luckily for me, the doctor was still available so I managed to get seen. I was very grateful.

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Responses

Response from The Pinn Medical Centre last week
The Pinn Medical Centre

Submitted on 20/05/2024 at 10:05
Published on nhs.uk at 10:06

Dear Steven

We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that you got an appointment to address your health concerns and that our doctors are very good and helpful.

The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us.

Your feedback will be past to our management team.

Kind regards

Patient Liaison Officer at the Pinn Medical Centre

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