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"Great care received."

About: Bedwell Medical Centre

This week, in the afternoon, I became concerned about my child's rash that had been getting worse over the course of 3 days. I was a bit apprehensive of phoning so late in the afternoon to ask for advice when I know how quickly appointments go. However, the receptionist was very helpful, took details and checked with the triage doctor, who managed to call me, check photos and advise all within around 2 hours. I was so pleased with how quickly it was dealt with even though it turned out not to be a serious bacterial rash. Thank you to the receptionist and the doctor for being so accommodating.

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Responses

Response from Bedwell Medical Centre 2 weeks ago
Bedwell Medical Centre
Submitted on 15/05/2024 at 16:18
Published on nhs.uk at 16:18


Thank you very much for your feedback, we are very grateful and I will ensure the staff are informed. I very much hope your child's symptoms are improving. Thank you once again.

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