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Positive feedback

Posted By Kidd a

"Positive feedback"

About: Brechin Health Centre / Community Treatment & Care Centre (CTACS)

(as a service user),

I recently attended Brechin health centre for my appointment.  Taken early for a change. Julie from CTAC was lovely. Polite, friendly and explained everything. Brechin has certainly improved over the past few years, long may it continue. Just need the car parking situation sorted.

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Responses

Response from Elaine Fleming, Community Clinic Team Leader, Angus Community Treatment and Care Service, Angus Health and Social Care Partnership 6 days ago
Elaine Fleming
Community Clinic Team Leader, Angus Community Treatment and Care Service,
Angus Health and Social Care Partnership

Lead a team of highly motivated nurses, health care support workers and administrative staff

Submitted on 27/05/2024 at 18:02
Published on Care Opinion at 18:02

picture of Elaine Fleming

Hello Kidd a

Thank you very much for taking the time to provide such lovely feedback on Care Opinion for Angus CTAC. I am so glad to hear that you found Julie kind and professional. I will pass this onto Julie and the Team.

We always appreciate people taking the time to provide feedback as this allows us to evaluate the work we carry out and aim to improve where we need to. It is pleasing to hear that your appointment was timely and you feel the care has improved in your area. I am sorry that the parking is challenging and unfortunately this is out with my control.

We always aim to provide a high standard of care and your feedback is very important to us, so thank you again for sharing your story.

Kind regards

Elaine Fleming, Community Clinic Team Leader

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