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"Non existent service"

About: The Central Surgery

Phoned the practice for an appointment as I’m suffering from excruciating pain in my shoulder, waited for over 30min to get and was then offered physiotherapy. Requested a call from a doctor as I didn’t feel physio would help. Was told someone from triage team would contact me. Waited all day and never received a call, not even a courtesy message to say they were busy. Extremely disappointed with such an atrocious service. Not even sure why this practice exists, certainly not here to serve patients!

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