"|Wow couldn't have had better care"

Mum aged 92 fell out of bed and had many injuries. Every member of staff on Accident and Emergency were superb, she was treated with great care, dignity and she felt safe. She was transferred to ward 33 (orthopedic trauma) and had a hip operation the day after. Sadly she got post operative pneumonia which we had been told may be the case and 48hrs later was placed on end of life care. We were offered 2 'put up beds' to be with her in a side room and spent 4 days and nights there. Every single member of staff without exception were kind, caring and professional, not only with Mum but the rest of the family. We were fed and watered throughout our stay. It made a traumatic experience less so and at the end staff made sure Mum was pain free, warm and safe. Well done all, you are under so much pressure and are run off your feet but you do an amazing job. I wanted to name each and every one of you but I believe my review won't pass Artificial Intelligence screening if I do. You know who you are. You are all fab. Gillian