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Wonderful experience

Posted By avocetfq38

"Wonderful experience"

About: Perth Royal Infirmary / Radiology (X-rays and Scans)

(as a parent/guardian),

My daughter had an appointment at PRI radiology appointment. All the staff were very hospitable, friendly and caring. 

They were very thorough and professional. The waiting area was clean and tidy and the temperature was was not too cold. 

Thank you for taking such great personal centred care.

The health care support worker was very friendly as was the radiographer. Thank you again. 

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Responses

Response from Michael Conroy, Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance, NHS Tayside 2 weeks ago
Michael Conroy
Manager, Imaging ( Radiology/Nuc Med/Dexa/PET/CT)Patient Access and Assurance,
NHS Tayside

Submitted on 16/05/2024 at 15:54
Published on Care Opinion at 15:54

Dear Avocetfq38,

Thankyou for taking the time to post this positive response.

I am so pleased your daughter got the care and experience you both expected in an appropriate environment.

These kind posts do mean a lot to the staff and I will make sure it is shared with them.

Regards

Mike

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Response from Cathy O'Neill, Lead Radiographer, PRI Radiology Department, NHS Tayside 2 weeks ago
Cathy O'Neill
Lead Radiographer, PRI Radiology Department,
NHS Tayside

Submitted on 16/05/2024 at 17:06
Published on Care Opinion at 17:06

Thank you for your review, it's great to know that you and your daughter had a good experience in Radiology.

The Radiology team will be very pleased with the feedback, which confirms that everything we do to ensure a high quality service is working!

I wish your daughter well and hope she is back to full health very soon.

Regards

Cathy

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