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Staff were very comforting and reassuring

Posted By Cart123

"Staff were very comforting and reassuring"

About: Royal Alexandra Hospital / Day Surgery Unit Royal Alexandra Hospital / Endoscopy

(as the patient),

Excellent care from RAH colonoscopy unit

The staff on the colonoscopy unit were very comforting and reassuring.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde last week
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 22/05/2024 at 10:31
Published on Care Opinion at 10:31

picture of Nicole McInally

Dear Cart123

Thanks very much for getting in touch to tell us about the excellent care you received in the Colonoscopy Unit. The staff will really appreciate your comments and will be pleased to hear that they were comforting and reassuring. I hope your procedure went well,

Best wishes

Nicole

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Response from Carolanne McArthur, Senior Charge Nurse, Endoscopy, Royal Alexandra Hospital, NHS Greater Glasgow and Clyde last week
Carolanne McArthur
Senior Charge Nurse, Endoscopy, Royal Alexandra Hospital,
NHS Greater Glasgow and Clyde

Submitted on 22/05/2024 at 11:41
Published on Care Opinion at 11:41

Dear Cart123,

Thank you most kindly for taking the time to post your lovely comments on Care Opinion.

It is always good to hear feedback from our patients and we were delighted to read that you had such a positive journey.

Once again a huge thank you on behalf of the teams at Endoscopy & Day Surgery.

Kind regards

Carolanne McArthur

Endoscopy Senior Charge Nurse.

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