"Empathetic, understanding and helpful"

I found my experience with Psicon from the initial point of contact extremely efficient, courteous, professional, engaging and helpful.

I was very unsure, scared and somewhat discombobulated by the thought of the actual assessment as I personally found filling out the pre-assessment papers difficult (delving into the self and past).

However, the actual experience was in fact in reality very easy going, all the staff from booking in, to completion of the assessment and immediate oral fed back on the assessment itself were truly done with great courtesy, empathy and efficiency.

I think the environment and setting was also conducive to a warm, relaxed and humanising experience.

I am most grateful to those in the NHS and at Psicon with the help and assistance they have given and commend them for it. The unravelling of my life over the last five years when autism started to be mentioned has been extremely difficult for me on a personal, physical and mental health level. This assessment has helped me start to build a framework of understanding of myself as I Invariably spent a lot of time looking back over my life and wondering whether my reaction to XYZ or that happening of ABC maybe it was because of my autism. I still don’t nor may never know, but it bothers me less I guess.

Since the assessment I feel a degree lightness and ease of mind as it were, it’s kind of difficult to fully encapsulate my exact feelings and thoughts but I think/believe the assessment has helped this sense of “lightness and ease of mind” I cant quite fully describe.

All in all I would say it was most definitely a most positive and helpful experience.