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Brilliant service please don’t take this away.

Posted By Martinanne

"Brilliant service please don’t take this away."

About: Southern Health & Social Care Trust / Urgent Care Centre

(as the patient),

Continuous cough, 3 antibiotics and 3 courses of steroid.

GP practice gave me Urgent Care number.

This was amazing I was up at Urgent Care at 10.00am I had obs done and bloods taken.

Saw a really lovely doctor. Dr. Collins she was so good and will write to my GP with follow up.

Brilliant service please don’t take this away.

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Responses

Response from Patricia McGrath, Nurse Team Lead Urgent Care , Acute, Southern Health and Social Care Trust 2 weeks ago
Patricia McGrath
Nurse Team Lead Urgent Care , Acute,
Southern Health and Social Care Trust

Submitted on 14/05/2024 at 15:22
Published on Care Opinion at 15:22

Good Afternoon,

Thank you so much for taking the time to share your experience of the care you received through the Urgent Care Centre.

We are delighted that your experience has been a positive one. It is lovely to hear that you were dealt with promptly and efficiently, with appropriate follow up provided. Dr Collins will be delighted with your lovely feedback. We are so privileged to have a job where we can care for people and make a difference.

I will ensure the team are all aware of your kind words - we really appreciate them.

Thank you again and Best Wishes, Patricia.

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