This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Staff were absolutely brilliant

Posted By antliaxw45

"Staff were absolutely brilliant"

About: Victoria Hospital / SEAL (Surgical Elective Admission Lounge) Victoria Hospital / Urology

(as the patient),

My symptom was passing blood after doing toilet but knew it didn’t come from back passage. Conversation with a golfing buddy just days before happened to me, only symptom I had. Mentioned to doctor then process started. After 2nd blood test PSA still high, MRI scan, biopsy then confirmation of prostate cancer.

Through the hospital appointments I cannot praise the staff highly enough. Nurse led urology clinic and nurses through tests, very understanding and have a good ear for listening. Operation was done recently in Victoria hospital, Kirkcaldy, Fife. Consultant explained everything after op, ward staff and all nursing staff were absolutely brilliant, again cannot praise them enough.

Home now in the hands of my GP and other departments within NHS. My last words are thank you to all nurses in ward 54 Victoria hospital Kirkcaldy.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jacqueline Stecka, Senior Charge Nurse, Urology DTC, NHS Fife 2 weeks ago
Jacqueline Stecka
Senior Charge Nurse, Urology DTC,
NHS Fife

Submitted on 15/05/2024 at 14:38
Published on Care Opinion at 14:38

Dear antliaxw45

Thank you for providing feedback to care opinion regarding your recent experiences within NHS Fife.

I am very pleased to hear that at each step of the process you have high praise for the staff.

It is reassuring to hear that the staff were very understanding and had a good ear for listening, it certainly does help when people are engaged.

Within the Urology DTC we strive to make it a positive experience for the patients attending our department.

I wish you well with your ongoing care and management, and I will ensure to share your feedback with the staff.

Kind regards

Jackie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Susan Sung, Senior Charge Nurse, Ward 54 (Urology), NHS Fife last week
Susan Sung
Senior Charge Nurse, Ward 54 (Urology),
NHS Fife

Submitted on 16/05/2024 at 11:00
Published on Care Opinion at 11:00

Dear antliaxw45,

I would like to express our thanks on behalf of the Ward 54 team regarding your lovely feedback on Care Opinion.

I am glad that you were well looked after and that you were able to be provided with prompt treatment and care in regards to your recent diagnosis.

Please do not hesitate to reach out to the Urology services available to support you now that you are home.

We will ensure your lovely comments are cascaded to the whole team.

Take care

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Audrey Duncan, Staff Nurse, Urology Cancer Service, NHS Fife last week
Audrey Duncan
Staff Nurse, Urology Cancer Service,
NHS Fife

Submitted on 17/05/2024 at 09:39
Published on Care Opinion at 09:40

Dear antliaxw45

On behalf of the urology CNS Team thankyou for you positive and kind words regarding your journey so far.

Please feel free to contact us if there is anything we can support you with going forward

Many Thanks Audrey

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k