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"Managed first time and painless"

About: East Kilbride Locality Support Service / Treatment Room

(as a service user),

I had a fantastic experience with Liz today, normally it's very difficult  to get bloods from me, although she managed first time and painless.

Thank you

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Responses

Response from Ann Hughes, Team Leader, ICST, Health and Social Care Partnership 2 weeks ago
Ann Hughes
Team Leader, ICST,
Health and Social Care Partnership
Submitted on 14/05/2024 at 13:47
Published on Care Opinion at 13:47


Hi Sarms69

Thankyou for taking the time to provide feedback. Great to hear that your experience in our treatment room has been positive. It sounds as though it has been difficult in the past to obtain your bloods and how good was it to have it done first time and without pain.

I will share your feedback with Liz. Take Care.

Best Wishes

Ann

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Response from Debi Robertson, Senior Nurse, South Lanarkshire University Health and Social Care Partnership last week
Debi Robertson
Senior Nurse,
South Lanarkshire University Health and Social Care Partnership
Submitted on 16/05/2024 at 11:15
Published on Care Opinion at 11:15


Hi Sarms69,

Thank you so much for sharing your feedback on your experience of having bloods taken.

I am heartened to hear that Liz was able to make the experience as comfortable and painless as possible.

We will make sure to share your feedback with Liz and the rest of the team in the Treatment Room.

Thank you again for taking the time to share.

Kind regards,

Debi

Senior Nurse

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