"The time they had for us was fantastic"

I attended  A&E with my nephew. He had a fall. There was a lady called Vivian (nurse), I think, who seen us first and a senior health care worker, who was so helpful and reassures as we walked through the doors. There was also a fantastic calm, reassuring nurse called Hannah and a doctor called Ruth.

Let's just say the place was busy, but they just spent the amount of time you needed to get your reassurance to keep you relaxed . We were both aunties, so they needed consent from his mummy and the time they had for us was fantastic even when you knew they were under pressure. The girls know what they are doing, they know their standards and throughout our time there, they fully gave us everything. I just want to say a huge thank you. Girls keep up the good work. Yous are born carers.