For the last 8 days I have been suffering from painful earache in my left ear which has left me disorientated and lethargic. I attended a a GP appointment mid week and was prescribed medication.
Since then I have noticed no improvement and felt it was moving to my other ear and down my neck so, being as it was Sunday and no GPs were open I decided to go to a&e.
I arrived at Galloway community hospital Stranraer, and it was unknown to me that I required an appointment to attend a&e.
A nurse informed me to call NHS24 to arrange an appointment time. I contacted NHS and spent 1hr 15 on the phone to be told I’d get a call to arrange a time, as I had given all my details already to reception while waiting on the call centre to call me. 20 minutes after this call, I was called in to a room by a doctor who abruptly made it clear that my condition was not an emergency and they had more important matters to be dealing with. They told me I was to see a GP. They did not assess me in any way and stormed out the room leaving me sitting there not knowing what I was to do next.
"A very abrupt and belittling doctor"
About: Galloway Community Hospital / Accident & Emergency Galloway Community Hospital Accident & Emergency DG9 7DQ
Posted by Mrs brambles (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from James Tallach